For auto repair in Phoenix, you want a company that will be here long after your car
is repaired. At Hi-Tech Car Care, we’ve been in business since 1948. Since we opened our doors, we’ve remained dedicated to providing high-quality auto repair services, and our customer service truly sets us apart from other car repair shops in the Phoenix area
What to look for in a Superior Quality Auto Repair Shop
Use a Phoenix, AZ Auto Repair Shop that Others Trust
The first step in looking for reputable auto repair is to research shops in your area. The most obvious to get started is to perform an online search. More than likely, sites like Yelp, AAA, or BBB review sites will show up at the top of the page. These resources will help you narrow down your search. Read through the reviews and make a list of auto repair shops that pass your approval and that are conveniently located.
Certified ASE Mechanics
The majority of newer vehicles today have advanced digital technology, which is why the last thing you want to do is entrust yours to someone without the appropriate education and training. When considering an auto mechanic, make sure they’re ASE certified. This is a major certification awarded to technicians by the National Institute for Automotive Service Excellence. One of the key benefits of using an ASE certified mechanic is that you’ll know for certain that they have at least two years of experience, including being able to deal with the digital technologies mentioned above. While we all need to start somewhere, nobody wants an inexperienced mechanic working on their car as a learning experience.
RepairPal Certified
To become RepairPal Certified, auto repair shops must pass an extensive evaluation by their team of auto experts. These experts review the shop’s mechanics for training and experience, the quality of the parts and tools used, pricing, customer satisfaction, and warranty. Each certified shop is required to continue providing great customer service experiences to remain in the network. RepairPal is committed to high customer satisfaction via verified customer reviews and by training technicians on the latest technologies.
A+ BBB Rating
Before taking your vehicle into a local auto repair in Phoenix, check out their reviews on the BBB website. You’ll find information that includes when the business started and who owns it. You’ll also find reviews, complaints, and their BBB accreditations. Choose the auto repair shop that has an A+ BBB rating. The BBB rating system ranges between an A+ and F letter-grade scale. These grades represent the Better Business Bureau’s level of confidence that the business is running in a trustworthy manner and will continue to do what it takes to address customer concerns filed with them.
Provides the Best Warranty
The last area of trust-building involves receiving the best available warranty on the labor and parts. Auto repair shops offer warranties (or service guarantees) to help build trust with their customers (and to retain important certifications). Warranties show their customers that they are confident in the work they do. Most important of all, warranties help customers feel at ease because they know that if a problem arises, they’ll be taken good care of for no additional cost.
The best auto repair in Phoenix isn’t that hard to find if you know what you’re looking for. We have plenty of experienced technicians that can fix any problem that you are experiencing. Contact us today.
